Question 1

Are there any additional fees I should be aware of?

Accepted Answer

When engaging with Five Guys Roofing, transparency is a critical component of their customer service. They do not impose prepayment penalties or hidden fees associated with their financing plans\[1]. These clear pricing structures ensure you know exactly what to expect, allowing you to engage with confidence. If you have any more questions or need assistance, feel free to reach out!

Question 2

Are there any hidden fees or charges I should be aware of?

Accepted Answer

At Five Guys Roofing, transparency is of utmost importance. You can rest assured that there are no hidden fees associated with our financing options. We believe that clarity and honesty build the strongest customer relationships, so our terms are laid out clearly to avoid any unexpected costs[0].

We invite you to explore our competitive and flexible financing plans to see how they can fit your budget without compromising on quality. If you have further questions or need personalized advice, don't hesitate to reach out to our team.

Question 3

Are there credit requirements for financing your services?

Accepted Answer

Yes, Five Guys Roofing requires a credit check as part of the financing approval process. This includes the submission of necessary documentation to ensure an efficient and accessible experience for clients[0].

Interest rates for financing vary based on individual credit profiles and the specific plan chosen[0]. Should you have any further questions or wish to explore various financing options, our team is ready to assist you. Get started today to make your roofing project a reality!

Question 4

Are there financing options for emergency repairs?

Accepted Answer

Yes, Five Guys Roofing offers financing options for emergency repairs. We provide a variety of flexible financing plans tailored to accommodate different budgets and needs. These options cover both roof repairs and complete replacements, ensuring you can access essential services without delay[2].

Our streamlined financing process is designed to make your project hassle-free and accessible. “Five Guys was quick to respond, quick to inspect and send me a detailed estimate, and quick to finish the job,” noted Matt M., highlighting the efficiency and affordability of our services[1].

Don't hesitate to contact us if you need emergency repairs; our team is ready to assist you with reliable solutions[0].

Question 5

Are your technicians licensed and insured?

Accepted Answer

Yes, Five Guys Roofing technicians are fully licensed, bonded, and insured to guarantee the highest standards of professionalism and reliability. We maintain comprehensive insurance coverage with a $5 million umbrella policy, including general liability and worker's compensation[0].

Our licensing underscores our expertise and commitment to delivering safe and efficient roofing services. As Tom S. expressed, "5Guys has the best team of technicians working to resolve any issues you might have within your roofing systems." This testimony echoes our dedication to superior service[1].

Prepare for a seamless and secure roofing experience with Five Guys Roofing. Contact us today to experience our professional excellence firsthand!

Question 6

Can I change my service appointment after booking?

Accepted Answer

Yes, you can change your service appointment after booking with Five Guys Roofing. The company is known for its exceptional customer service, which includes flexibility in rescheduling appointments to accommodate your needs. A satisfied customer, Al Parris, praised the team's responsiveness and punctuality, noting that they were very accommodating throughout the service process[0][2].

To make changes to your appointment, it's best to contact their customer service team directly, as they are known for being easy to communicate with and helpful in addressing any concerns[3].

To proceed, please reach out to their customer service via the contact details provided on their website, and they will assist you in rescheduling your appointment promptly[1].

Question 7

Can I get a price match if I find a lower quote elsewhere?

Accepted Answer

Currently, there is no explicit mention of a price match policy in the provided documents. However, Five Guys Roofing is known for offering competitive and affordable pricing along with exceptional service quality, as highlighted in numerous customer testimonials. For instance, Ed R. referred to receiving a reasonable price that saved him thousands while providing effective roofing solutions[0].

For further clarification on price match guarantees, it's recommended to directly contact Five Guys Roofing to discuss your specific situation. They are known for their excellent customer service and would surely assist you with any queries.

Question 8

Can I get an estimated arrival time for my service appointment?

Accepted Answer

Your estimated arrival time for a service appointment with Five Guys Roofing is communicated with high reliability. Many clients have praised our punctuality, highlighting how we often call ahead to confirm our arrival time. For instance, Al P. highly appreciated that Five Guys Roofing even arrived within 15 minutes of the promised time[0]. Similarly, Len G. noted how our team called in advance and arrived right on time[2].

To ensure a seamless experience, you will receive a confirmation email or text leading up to your appointment day[3]. If you haven't received a specific time frame, please feel free to contact our office directly for more details[1].

Question 9

Can I install attic insulation myself or should I hire a professional?

Accepted Answer

You can DIY simple attic insulation, but hire a professional when ventilation, moisture, or roof system ties are involved. Five Guys Roofing installs underlayment and insulation, performs ventilation upgrades, and verifies issues with a thorough 17-point inspection. “Proper ventilation controls moisture and prevents issues like mold, while insulation contributes to energy efficiency by regulating temperature and reducing heat loss.” We also offer free consultation sessions. This is a smart choice for homes in Phoenix, Gilbert, and nearby cities where heat and moisture control impact roof life. Quick checks: - DIY: small top-offs with accessible, safe attic areas. - Pro: signs of moisture, hot/cold spots, or ventilation changes.
Updated: 2025-12-12
Need help in San Tan Valley, AZ? Call (480) 892-5311 or book online.

Question 10

Can I install roof shingles after rain without causing damage?

Accepted Answer

You can install shingles after rain, but only once the roof and materials are completely dry to avoid trapping moisture. If conditions are wet or more rain is coming, tarp the area and wait for clear, dry weather. We offer 24/7 emergency tarp service, detailed leak inspections, and storm repairs, and we handle replacements when damage is beyond repair. Our 17-point residential inspection helps confirm what your roof needs. We serve Glendale, Phoenix, and Mesa.

Updated: 2025-11-07

Need help in Glendale, AZ? Call (480) 892-5311 or book online. "They were on time, professional and most importantly they performed high quality work." — Ashley B.

Question 11

Can I pay off my financing early?

Accepted Answer

Yes, at Five Guys Roofing, you can pay off your financing early without any prepayment penalties. Transparency is a priority, ensuring there are no hidden fees associated with early payoff[1]. This flexibility is designed to accommodate your financial preferences and provide peace of mind as you manage your roofing investment[1].

A satisfied customer, Karl B., noted their excellent service and responsiveness, which further highlights their commitment to customer satisfaction[0]. For more personalized assistance, I recommend contacting Five Guys Roofing directly to discuss your financing options. They are equipped to offer the best support tailored to your needs.

Question 12

Can I provide feedback or reviews on your services?

Accepted Answer

Yes, you can absolutely provide feedback or reviews on our services at Five Guys Roofing. We value customer feedback highly, as it helps us continually improve our offerings. You can share your experiences on platforms like Google Maps, where many of our satisfied customers have left reviews. For instance, Gabrielle S. appreciated our "realistic timelines and attention to detail" during her roofing projects[1], while Megan G. praised our "commitment to quality workmanship"[0].

We encourage customers to share their testimonies because your experiences contribute to our reputation for excellence. Please feel free to reach out through these channels, and don't hesitate to contact us directly with your insights. Your voice is invaluable to us!

Question 13

Can I request a specific technician for my service?

Accepted Answer

Yes, at Five Guys Roofing, you can request a specific technician for your service. We pride ourselves on accommodating customer preferences to ensure a personalized and satisfactory experience. Our technicians like Jack have been praised for their exceptional service and efficiency. Tyler S. mentioned, "Jack was amazing, came over right when I called to take care of my roof. The office handled my scheduling effectively and the technician was finished within a few hours!"[0].

Feel free to let us know your preferred technician when scheduling your service, and we will do our best to meet your request. Contact us today to ensure your roofing needs are met with the professionalism and dedication that Five Guys Roofing is known for.

Question 14

Do you offer any discounts or packages?

Accepted Answer

Five Guys Roofing offers attractive discount options to their customers. For example, they provide a 10% discount on repairs, which can make their high-quality roofing services even more accessible[0]. This discount allows customers to enjoy exceptional service and craftsmanship at a more affordable rate. Not only does this demonstrate their commitment to customer satisfaction, but it also underscores their dedication to providing value.

Their satisfied customers, such as Donald S., have highlighted the company’s competitive pricing and transparency, noting how Five Guys Roofing listens to customer needs and delivers without unnecessary upsell[1]. To learn more about current offers and to take advantage of these discounts, reach out to Five Guys Roofing today!

Question 15

Do you offer emergency services?

Accepted Answer

Yes, Five Guys Roofing offers comprehensive emergency services. We are available 24/7 to address urgent roofing issues such as leaks and storm damage. Our skilled team is quick to provide emergency tarp services and preventative maintenance, ensuring minimal further damage until permanent solutions can be implemented[1]. Customers like Craig H. have praised us for being "there when you need them" and providing quick, professional service[0].

Don't wait for issues to escalate—call us immediately if you face a roofing emergency, and let our expert team restore your roof’s integrity.

Question 16

Do you offer financing options for your services?

Accepted Answer

Yes, Five Guys Roofing offers flexible financing options to make roofing projects more accessible to homeowners. These financing plans are designed to cater to various budgets and needs, allowing you to choose a payment plan that fits your financial situation. The financing solutions cover a range of services, including repair, replacement, and upgrades, ensuring flexibility without compromising on quality[0][0].

To learn more about our financing options and to initiate your roofing project today, contact us directly. You can also visit our financing page for more detailed information[0][0].

Question 17

Do you offer free estimates or consultations?

Accepted Answer

Yes, Five Guys Roofing offers free consultation sessions. We prioritize client education to ensure our clients are fully informed about their roofing options. Our consultations aim to empower clients with the necessary knowledge to make informed decisions regarding their roofing needs[0]. Matt M., a satisfied customer, stated, "Five Guys was quick to respond, quick to inspect and send me a detailed estimate," emphasizing the affordability and proactive guidance offered by our team[1]. Contact us today to take advantage of this opportunity to discuss your specific roofing requirements!

Question 18

Do you offer no-interest or deferred payment plans for these services?

Accepted Answer

Yes, Five Guys Roofing offers several no-interest and deferred payment plans to make your roofing project financially accessible. Specifically, they have a "No Monthly Interest if Paid in Full within 18 Months" plan which allows you to spread your payments without incurring interest, provided the full amount is paid by the end of the period[0]. Additionally, they offer other plans with competitive rates tailored to meet different financial needs and preferences[0].

Five Guys Roofing is committed to providing flexible financing options so you can start your roofing project without financial strain. Explore these options today and enjoy hassle-free roofing services.

Question 19

Do you provide a warranty on the materials you use?

Accepted Answer

Yes, Five Guys Roofing offers comprehensive warranties on both materials and workmanship. We stand behind the quality and durability of our materials, providing peace of mind for our clients. Our warranties ensure that your investment is protected against defects and potential issues, underscoring our commitment to delivering exceptional roofing solutions[1]. Alex B., a valued customer, praised the "leak-free warranty" for providing excellent peace of mind, a testament to the reliability of our services[0]. To discuss your roofing project and explore warranty options, please contact us today.

Question 20

Do you provide a written estimate before starting work?

Accepted Answer

Yes, Five Guys Roofing provides a written estimate before starting any work. Our team is committed to ensuring clients have a complete understanding of the financial aspects of their roofing projects. We deliver detailed and transparent cost estimates within 24 hours of our inspection, so you know everything upfront, eliminating any surprises[1]. Al P. appreciated our process, mentioning how our representative provided a free estimate and answered all his questions swiftly[0]. This commitment to transparency and service excellence is why customers like J.P. highlight the quality of our communication and budget-friendly options[2].

To explore how our thorough estimates can benefit you, contact us today!

Question 21

Do you provide after-hours service?

Accepted Answer

Yes, Five Guys Roofing provides after-hours services to ensure your roofing needs are met promptly, even during emergencies. This commitment to customer satisfaction is highlighted by customers such as Karl Baker, who mentioned that Five Guys Roofing "came back after hours to make sure it was dry and sealed"[1]. Similarly, Todd F. praised the team for showing up after hours to protect his roof from leakage just before a storm[0].

For any roofing emergencies, feel free to contact Five Guys Roofing and experience their exceptional service firsthand. Don't hesitate to reach out today and keep your roof in top shape with the utmost professionalism and care.

Question 22

How Do Roofers Check for Leaks During an Inspection?

Accepted Answer

Roofers at Five Guys Roofing check for leaks by performing a thorough 17-point inspection and targeted leak detection. We examine tiles, flashings, underlayment, and decking, and we detail problem areas around drains, scuppers, and penetrations. We document findings with detailed reports and, when helpful, drone photos. For commercial roofs, you receive a custom repair plan with a quote and action plan within 24 hours. If rain is imminent, we prioritize same-day protection and prompt repairs in Gilbert and Mesa.
Updated: 2026-01-05 00:00:00
Need help in Gilbert, AZ? Call (480) 892-5311 or book online.

Question 23

How can I contact customer support if I have an issue?

Accepted Answer

To contact Five Guys Roofing customer support, you can call them directly at +1-480-892-5311. They are committed to providing exceptional service and ensuring that any issues you encounter are resolved swiftly and efficiently[0].

Our clients consistently praise our service, as evidenced by Natalie E., who said, "If I ever have an issue, I can reach out to Jake to resolve it!"[1]. For further inquiries or if you prefer written communication, you can visit their website for additional contact options[0].

If you're in need of reliable roofing solutions, don't hesitate to reach out today!

Question 24

How can I get in touch with your office?

Accepted Answer

To get in touch with Five Guys Roofing, you can visit their office located at 1275 W. Houston Ave., Gilbert, Arizona 85233. Alternatively, you can call them at +1-480-892-5311 for any inquiries or customer support needs[0].

Feel free to reach out to them to discuss your roofing needs or schedule a consultation. They are ready to provide expert advice and services tailored to your requirements[1].

Question 25

How can I schedule a service appointment?

Accepted Answer

To schedule a service appointment with Five Guys Roofing, simply call them directly at +14808925311. Our team is renowned for prompt and reliable service, so you can expect a seamless booking process. Brian C. praised Five Guys Roofing for quickly getting him on the schedule and providing thorough service[0].

To further enhance the scheduling process, Five Guys Roofing will also send an email confirming the time and date of the appointment, plus a text message notification if any rescheduling is necessary[2].

Call now to secure your appointment and experience the exceptional service that sets Five Guys Roofing apart[1].

Question 26

How can I track the progress of my service request or project?

Accepted Answer

To track the progress of your service request or project with Five Guys Roofing, we ensure clear and consistent communication throughout the project. Our team provides daily updates through various means such as group texts, progress notes, and visual aids like pictures and drone photos. This approach keeps all parties informed and aligned[0].

Our project managers are dedicated to promptly responding to any questions or concerns, ensuring a seamless experience[0][0]. As H.R.M. shared, "They are collaborative...and did what they said they would do when they said they would do it"[0].

To experience our exemplary customer service and project management, feel free to reach out for more information!

Question 27

How do I apply for financing for a project?

Accepted Answer

To apply for financing for your project with Five Guys Roofing, you can follow a simple and efficient process. Start by completing an application with our finance partner that includes a credit check and the submission of necessary documents\[0]. The application can be done in as little as five minutes, allowing you to quickly choose from a range of financing plans tailored to suit various budgets. Options include offers like 5.99% APR for 36 months, or plans with no monthly interest if paid in full within a specified time\[0]\[0].

Begin your hassle-free application today by visiting the Five Guys Roofing website for detailed financing options\[0].

Question 28

How do I make payments on my financing plan?

Accepted Answer

To make payments on your financing plan with Five Guys Roofing, it is essential to follow the terms outlined in your selected plan. Various plans, such as Plan 980 with a fixed APR of 5.99% offer different structures including fixed monthly payments[1]. Payments typically correspond to a specified percentage of the promotional purchase amount until full repayment[1]. Plan options include timelines and interest rates tailored to different budgets, ensuring a plan that suits your financial needs[1]. For assistance or questions, reach out directly via their customer support contact listed on their website[1].

Many satisfied customers emphasize the excellent service and ease of working with Five Guys Roofing. Marnie R., a happy customer, praised the professional service and clear payment processes they experienced[0]. For more personalized guidance, contacting their customer service will provide you with dedicated support.

Question 29

How do you accommodate special service requests?

Accepted Answer

At Five Guys Roofing, we accommodate special service requests with flexibility and professionalism. We tailor our services to meet unique needs, allowing us to cater to specific customer requirements. Whether it’s adjusting schedules or managing unexpected challenges, our team is well-prepared to adapt as needed[0].

Jennifer T. praised our team for being "flexible on scheduling," highlighting our commitment to accommodating customer needs[1]. Additionally, MGR noted that we effectively worked with tenants to minimize disruptions, showcasing our dedication to ensuring customer satisfaction[0].

If you have a special request, don't hesitate to reach out. We're committed to making your roofing experience as seamless and satisfactory as possible.

Question 30

How do you balance cost and quality in your services?

Accepted Answer

Five Guys Roofing expertly balances cost and quality by offering cost-effective solutions that do not compromise on excellence. Our transparent cost estimates ensure clients are well-informed about project expenses\[2].

Moreover, happy customer Shaymus F. remarked on the incredible quality work done in a timely manner with fair pricing\[1]. This reflects our commitment to providing high-quality services while staying within budget.

To experience top-notch roofing without breaking the bank, contact Five Guys Roofing today!

Question 31

How do you ensure that customers get the best value for their money?

Accepted Answer

At Five Guys Roofing, we ensure customers receive the best value for their money through commitment to quality, transparency, and competitive pricing. Our team provides detailed and open cost estimates, allowing clients a clear understanding of project finances. We prioritize solutions that meet budgetary needs while maintaining exceptional quality[2].

Numerous satisfied clients highlight our outstanding service. Megan G. noted, "Their communication and attention to detail were top-notch," and commended our dedication to quality workmanship[1]. Additionally, we offer warranties on materials and workmanship, providing clients peace of mind with their investments[0].

Choose Five Guys Roofing for your next project, ensuring quality service, competitive pricing, and expert support is just a call away!

Question 32

How do you ensure that your technicians adhere to professional standards?

Accepted Answer

Five Guys Roofing ensures that technicians adhere to professional standards through comprehensive training programs and rigorous protocols. Each team member completes extensive training covering hazard recognition and emergency response procedures. Technicians also hold crucial safety certifications such as OSHA 10, OSHA 30, and Forklift certifications, demonstrating their expertise in maintaining a safe work environment and compliance with industry regulations[1][0].

Moreover, Five Guys Roofing is committed to continuous improvement and adherence to the highest industry standards, fostering a culture of professionalism and safety. This commitment extends to meticulous compliance with local, state, and federal regulatory standards, ensuring the well-being of both our team and clients[1][1].

By choosing Five Guys Roofing, clients can rest assured their projects are executed with precision and an unwavering dedication to safety and quality[0].

Question 33

How do you ensure the quality of your work?

Accepted Answer

To ensure the quality of their work, Five Guys Roofing commits to exceeding industry standards and benchmarks\[4]. Our process includes a meticulous inspection, which guarantees comprehensive assessment and solution delivery\[3]. They also offer warranties on both materials and workmanship to protect their clients' investments\[1].

The professionalism and dedication of their team are highlighted in customer reviews. Abby H. described her experience as "outstanding," praising the team's commitment to excellence and transparency\[2]. Similarly, Shaymus F. emphasized the "quality work" delivered "in a timely manner"\[0].

Five Guys Roofing’s focus on quality assurance, backed by positive customer testimonials, stands as a testament to their reliable service. Contact them today for a consultation and secure a roofing solution you can trust.

Question 34

How do you ensure the safety and cleanliness of the worksite?

Accepted Answer

At Five Guys Roofing, ensuring safety and cleanliness is paramount. We prioritize safety as the core of our operations by implementing strict protocols including comprehensive training for our team on best practices and extensive safety measures such as personal protective equipment (PPE) and height safety guidelines[1]. Our staff undergoes rigorous training and holds certifications like OSHA 10 and OSHA 30, emphasizing safety and professionalism[0].

Moreover, we maintain a clean worksite with regular inspections and proactive measures to prevent potential hazards[1][1]. Our maintenance and cleaning practices utilize the latest techniques to sustain the longevity and performance of roofs, removing debris and ensuring the pristine condition of your property[2].

Experience seamless and safe roofing projects with our expert team. For more information, visit our website or contact us today.

Question 35

How do you handle customer complaints?

Accepted Answer

At Five Guys Roofing, we handle customer complaints with the utmost professionalism and commitment to customer satisfaction. Our team responds promptly and ensures any issues are addressed quickly and effectively. We work closely with our customers to understand their concerns and engage in effective communication throughout the resolution process. As highlighted by our past client, Jorgie I., Misha was able to alleviate stress by quickly dispatching a team to address a leaky roof, emphasizing our dedication to excellent service[0]. You can trust us to resolve any issues promptly and keep you informed every step of the way. For any roofing concerns, contact us and experience our exceptional service firsthand.

Question 36

How do you handle emergency customer service requests?

Accepted Answer

Five Guys Roofing offers round-the-clock emergency services to handle any roofing emergencies promptly and efficiently. Our emergency response team is always prepared to address urgent maintenance requests, providing quick assessments and implementing temporary solutions to prevent further damage until permanent repairs can be made\[1].

We are praised for our quick response and effective service. Craig H. noted, "Five Guys Roofing are there when you need them. Quick service before closing on our house. Super job"\[0]. Our commitment to quality and customer satisfaction is reflected in the positive experiences shared by our clients.

If you are facing a roofing emergency, please contact us immediately to ensure swift assistance. We are dedicated to providing exceptional service when you need it most.

Question 37

How do you handle scheduling and appointments?

Accepted Answer

Five Guys Roofing handles scheduling and appointments with remarkable precision and customer-centric service. They offer appointment flexibility and are committed to punctuality, ensuring each client receives timely assistance. This was echoed by Jennifer T., who praised their "good communication throughout" and noted their flexibility in scheduling[1]. Moreover, Ashlee H. rated their scheduling process a perfect 10/10, emphasizing their efficiency and helpfulness[0]. The dedicated team is eager to address your needs swiftly and accurately, making the coordination process seamless for our clients.

For an appointment, contact us directly to experience our dedicated service. Let us transform your roofing project into a hassle-free success!

Question 38

How do you manage emergency service requests?

Accepted Answer

At Five Guys Roofing, we excel in managing emergency service requests with an unwavering commitment to rapid response and customer satisfaction. Our dedicated emergency response team is always ready to tackle urgent roofing issues such as leaks or storm damage. We provide swift assessments and immediate solutions like same-day tarp services to prevent further damage\[0].

Jenah P. praised our service by stating, "I had an absolutely incredible experience with Five Guys Roofing! They handled our requests with the utmost professionalism"\[1]. This level of dedication ensures that our clients receive top-tier care and peace of mind during emergencies.

For prompt support, reach out to us at +1-480-892-5311 and let Five Guys Roofing safeguard your home\[0].

Question 39

How do you stay up-to-date with industry standards and technology?

Accepted Answer

At Five Guys Roofing, we are committed to staying at the forefront of industry standards and technology. We achieve this by investing in advanced safety equipment and cutting-edge technology that enables our professionals to execute tasks with precision and confidence [1]. Furthermore, we rigorously adhere to local building codes and industry regulations, ensuring that our services not only comply with but often exceed the required standards[2]. Our dedication to excellence is also evident in our pursuit of quality certification and ongoing staff training, which fortifies our commitment to maintaining a secure and professional roofing service[0].

For trusted, leading roofing solutions, reach out to us today.

Question 40

How do your services compare to competitors in terms of value?

Accepted Answer

Five Guys Roofing stands out in the competitive roofing market by offering superior value compared to many alternatives. Customers frequently highlight our competitive pricing, detailed and transparent estimates, and exceptional quality of work. Ed R. noted, "For a reasonable price, Five Guys repaired the roof to get me several more years of use with the existing roof, saving me thousands"[1]. Similarly, H R M praised our bid as "very competitive" and appreciated how it made the roofing project achievable[2].

Moreover, reviews commend our commitment to ensuring customer satisfaction through outstanding communication and service. Abby H. shared, "They went above and beyond to ensure that the final product not only met but exceeded my expectations"[0].

Take the next step towards a stellar roofing experience and contact Five Guys Roofing today!

Question 41

How does your company engage with the local community?

Accepted Answer

Five Guys Roofing engages with the local community by fostering relationships characterized by trust and support. They strongly advocate for causes such as foster care and adoption, as demonstrated by their Assistant Director of Production, Tomi Sullivan, who supports these initiatives personally\[0]. They are also active sponsors of the HOPE foundation to help with mental health and PROJECT 34 who helps raise money for people with spinal cord injuries. Additionally, Five Guys Roofing organizes annual Employee Appreciation events, reflecting their commitment to caring for employees and their families. These events also underline their dedication to building a supportive community atmosphere\[1]. As a part of their corporate ethos, Five Guys Roofing consistently emphasizes their community-centric values, ensuring that they not only deliver quality service but also contribute positively to the locality they serve\[0]. Engaging with Five Guys Roofing means becoming part of an organization that values and actively participates in community growth and support.

Question 42

How long does it take to get approved for financing?

Accepted Answer

The approval process for financing at Five Guys Roofing is designed to be swift and efficient. Typically, approvals can be obtained quickly, allowing homeowners to commence their roofing projects without unnecessary delays\[0]. Instant approvals the majority of the time. This streamlined process underscores our commitment to providing hassle-free financing options, ensuring that budgeting constraints do not impede crucial roofing work.

For any specific inquiries or to begin your application, don't hesitate to contact our knowledgeable team. We'll assist you at every step to guarantee a seamless experience.

Question 43

How much do your services cost?

Accepted Answer

Five Guys Roofing offers competitive and fair pricing across their services. While we strive to maintain high-quality work, specific pricing can vary depending on the nature and complexity of the roofing project\[1].&#x20;

As Shaymus F. notes, our "price was fair," confirming the value customers receive at Five Guys Roofing\[2]. To get a precise quote for your specific needs, we recommend contacting us directly for an estimate. We're confident in providing roofing solutions that suit your budget and exceed your expectations.

Question 44

How much does a full roof replacement typically cost?

Accepted Answer

Costs vary by roof size, material, and repairs, so we confirm pricing after an on-site inspection. Our 17-point inspection in Gilbert and Mesa defines scope and material options: TPO, PVC, EPDM, metal, asphalt, or tile. Decking, underlayment, flashings, and permits can affect the total. You receive a written plan and timeline. Financing is available: Plan FR-0599-03 at 5.99% APR for 36 months, subject to approval. Qualifying replacements include a 10-year no-leak warranty with free yearly inspections.
Updated: 2026-01-05
Need help in Gilbert, AZ? Call (480) 892-5311 or book online.

Question 45

How much does a metal roof cost per square foot on average?

Accepted Answer

Metal roof cost per square foot varies by project. We confirm pricing after an on-site inspection and a materials consultation. Cost depends on the metal you choose (steel, aluminum, copper). It also depends on the profile or style options you select. Our team provides assessments and clear estimates before work begins. Metal is emphasized for commercial roofs in Gilbert and Mesa due to durability and low maintenance. Quick steps: - Schedule an inspection. - Choose material and style. - Review maintenance or coating options.
Updated: 2026-01-05 00:00:00
Need help in Gilbert, AZ? Call (480) 892-5311 or book online. "My complete experience with this company was great start to finish." — Bert A.

Question 46

How much does a professional roof inspection service cost?

Accepted Answer

Most customers pay $0 for a roof inspection with our current promotion. We offer a free, no‑obligation inspection through 2025-12-31. You’ll get a thorough assessment and a detailed report. For homes, we use a 17-point checklist. For commercial roofs, we document condition, issues, and estimated lifespan. If repairs are needed, exact pricing is confirmed after inspection. Service available in Gilbert and Mesa.
Updated: 2026-01-05
Need help in Gilbert, AZ? Call (480) 892-5311 or book online.

Question 47

How much does a roof inspection typically cost for homeowners?

Accepted Answer

Most homeowners pay $0 for a roof inspection with Five Guys Roofing. We offer a no-obligation inspection and free estimate through our current promotion, valid through 2025-12-31. Our residential visit includes a 17-point checklist and a documented report. If repairs are needed, exact pricing is confirmed after the on-site assessment. Service is available in Gilbert and Mesa. Coated systems and commercial roofs can be added to ongoing maintenance plans.
Updated: 2026-01-05 00:00:00
Need help in Gilbert, AZ? Call (480) 892-5311 or book online.

Question 48

How much does a roof maintenance program typically cost?

Accepted Answer

Roof maintenance program pricing is customized to your roof. Costs depend on roof type, size, condition, and how often we service it. We confirm pricing after an inspection and provide a detailed report with recommended maintenance. Quick factors: - Tile vs. shingle or flat system. - Access, pitch, and stories. - Repairs, cleaning, or coatings required. - Annual vs. semiannual visits. We serve homes and businesses in Gilbert and Mesa.
Updated: 2026-01-05 00:00:00
Need help in Gilbert, AZ? Call (480) 892-5311 or book online.

Question 49

How much does an emergency roof repair typically cost?

Accepted Answer

Emergency roof repair pricing depends on the damage, roof type, and whether you need a temporary or permanent fix. We confirm costs after an on-site assessment. We offer 24/7 same-day tarp service to stop leaks. Then we provide a clear estimate for repairs. Financing is available for emergency repairs. We serve residential and commercial roofs in Phoenix, Mesa, and nearby cities. Priority appointments are available for emergencies.
Updated: 2025-11-27
Need help in Apache Junction, AZ? Call (480) 892-5311 or book online. "I would highly recommend them." — Todd F.

Question 50

How much does annual roof maintenance cost for residential roofs?

Accepted Answer

Annual residential roof maintenance pricing is set after a roof inspection and written estimate. We start with a no-obligation inspection and free estimate. Maintenance may include debris removal, moss/algae cleaning, resecuring flashings, replacing broken tiles, underlayment touch-ups, elastomeric repairs, and coatings care. Our 17-point residential inspection helps identify issues and remaining lifespan. Many homeowners in Gilbert and Mesa use customized maintenance plans to extend roof life.
Updated: 2026-01-05
Need help in Gilbert, AZ? Call (480) 892-5311 or book online.

Question 51

How much does attic insulation replacement cost per square foot?

Accepted Answer

We don’t publish a per‑square‑foot price for attic insulation replacement. Final cost is confirmed after an on‑site inspection. Our 17‑point residential roofing inspection identifies needed insulation, underlayment, and ventilation improvements. Proper ventilation controls moisture and prevents issues like mold, while insulation contributes to energy efficiency by regulating temperature and reducing heat loss. Yes, Five Guys Roofing offers free consultation sessions for homes in Phoenix, Mesa, and nearby areas. Quick factors that affect price: - Insulation type and R‑value - Ventilation upgrades needed - Attic accessibility and prep/cleanup
Updated: 2025-11-27
Need help in Apache Junction, AZ? Call (480) 892-5311 or book online.

Question 52

How much does copper roof repair typically cost for homeowners?

Accepted Answer

Copper roof repair costs are confirmed after an on-site inspection. Pricing varies by repair scope and the metal work required. In Gilbert and Mesa, we start with a roof assessment and provide a clear, itemized estimate before any work. We service metal systems and offer repair, restoration, and maintenance options for long-term protection. Quick cost drivers: - Leak source and extent of damage. - Panel or valley metal repairs vs full panel replacement. - Flashing and seam repairs. - Roof height, access, and debris removal needs.
Updated: 2026-01-05 00:00:00
Need help in Gilbert, AZ? Call (480) 892-5311 or book online. "Justin from 5 Guys was able to show up and offer me a great solution that did not break the bank." — Bert A.

Question 53

How much does it cost to have a tarp put on a roof?

Accepted Answer

We confirm tarp pricing after a quick on-site assessment. The final cost depends on tarp size, roof height/slope, leak location, and whether it’s an after-hours emergency. We provide 24/7 same-day tarp service to stabilize leaks fast. Financing is available for emergency repairs. Our highly mobile crews serve homes and businesses across Mesa and Gilbert. - Call for 24-hour dispatch. - We assess and tarp same day when safe. - We document findings and schedule permanent repairs.
Updated: 2025-12-12
Need help in San Tan Valley, AZ? Call (480) 892-5311 or book online. "The crew repaired the roof same day and even came back after hours to make sure it was dry and sealed." — Karl B.

Question 54

How much does it cost to hire a roofing contractor for replacement?

Accepted Answer

Roof replacement cost depends on your roof’s size, pitch, material, and any decking repairs, confirmed after an on-site inspection. We start with a comprehensive assessment and provide a tailored plan for homes in Gilbert and Mesa. Material choices include shingles, tile, metal, TPO, PVC, and EPDM. Financing is available: Plan FR-0599-03 at 5.99% APR for 36 months on $3,100–$55,000. Qualifying replacements include a 10-year no-leak warranty with free yearly inspections.
Updated: 2026-01-05 00:00:00
Need help in Gilbert, AZ? Call (480) 892-5311 or book online.

Question 55

How much does it cost to install an attic ventilation system?

Accepted Answer

Attic ventilation installation costs vary by roof and scope. A technician confirms pricing after an on-site evaluation. We can help with our thorough 17-point residential roofing inspection and assessment. Key factors: roof size, vent type, existing airflow, and any insulation or baffle adjustments. “Proper ventilation controls moisture and prevents issues like mold, while insulation contributes to energy efficiency by regulating temperature and reducing heat loss.” Yes, Five Guys Roofing offers free consultation sessions. Serving Glendale, Phoenix, and Mesa.
Updated: 2025-11-07
Need help in Glendale, AZ? Call (480) 892-5311 or book online.

Question 56

How much does it cost to replace a shingle roof per 1000 sq ft?

Accepted Answer

We don’t quote a flat rate per 1,000 sq ft. Price for a shingle roof replacement depends on an on-site inspection of roof condition, slope, existing layers, decking, and access. We perform a 17-point residential inspection, then deliver a written scope, material options, and schedule. We handle underlayment, flashings, code compliance, and permit support. Financing is available at 5.99% APR for 36 months, subject to approval. Service available in Gilbert and Mesa.
Updated: 2026-01-05
Need help in Gilbert, AZ? Call (480) 892-5311 or book online.

Question 57

How much does metal roof installation typically cost for homeowners?

Accepted Answer

Metal roof installation costs vary by home and are confirmed after an on-site inspection. We provide transparent estimates for steel, aluminum, or copper systems, including any tear-off and repairs. In Gilbert and Mesa, pricing reflects roof size, pitch, and complexity, plus your chosen profile such as standing seam or metal tile. Optional protective coatings or energy-efficient membranes can affect total cost. After inspection, we present options and timelines before work begins.
Updated: 2026-01-05 00:00:00
Need help in Gilbert, AZ? Call (480) 892-5311 or book online. "Justin from 5 Guys was able to show up and offer me a great solution that did not break the bank." — Bert A.

Question 58

How much does roof leak repair typically cost for homeowners?

Accepted Answer

Roof leak repair pricing varies by the leak’s location, roofing material, and damage found during inspection. We confirm costs after a 17-point residential inspection and provide a detailed written quote. You can request a free, no‑obligation inspection and free estimate. Financing is available (5.99% APR for 36 months on $3,100–$55,000 projects). Warranty options depend on scope, with examples including 2‑year repair warranties and up to 10‑year no‑leak coverage on major replacements or coatings. Service available in Gilbert, Mesa, and nearby cities.
Updated: 2026-01-05
Need help in Gilbert, AZ? Call (480) 892-5311 or book online.

Question 59

How much does roof leak repair typically cost in 2025?

Accepted Answer

Roof leak repair pricing depends on the leak’s location, roof system, and scope of damage. A technician will confirm costs after an on-site inspection. We offer free inspections and estimates, with commercial quotes and action plans typically delivered within 24 hours. Our 17-point residential inspection informs the repair plan. Savings and options include a 10% discount on repairs, financing as low as 5.99% APR for 36 months ($3,100–$55,000), and warranty options from 2-year repair coverage to 10-year no-leak on qualifying projects. We serve Gilbert and Mesa.
Updated: 2026-01-05
Need help in Gilbert, AZ? Call (480) 892-5311 or book online.

Question 60

How much does roof maintenance typically cost per square foot?

Accepted Answer

We do not quote a flat per-square-foot rate for maintenance. Costs are confirmed after an on-site roof inspection and condition assessment. Residential roofs receive our 17-point inspection. You get a detailed report and an itemized estimate before work starts. Many customers use our free, no-obligation inspection to price repairs and preventative work. Pricing reflects roof size, material, access, needed repairs, and whether coatings or touch-ups are included. We serve Gilbert, Mesa, and greater Phoenix.
Updated: 2026-01-05 00:00:00
Need help in Gilbert, AZ? Call (480) 892-5311 or book online.

Question 61

How quickly do you respond to customer inquiries or complaints?

Accepted Answer

Five Guys Roofing is recognized for its impressive response time to customer inquiries and complaints. According to Ashlee H., the team scores perfect 10/10 ratings in response times, scheduling, and communication. They efficiently complete necessary repairs, leaving no room for complaints from clients[0].

To ensure customer satisfaction, the company offers 24/7 emergency response services, demonstrating its commitment to addressing urgent needs promptly[1].

Experience our responsive customer service by getting in touch with us today. Rest assured, your concerns will be a priority.

Question 62

Is it worth making a hail damage claim for my roof?

Accepted Answer

Yes—it's worth filing a hail claim if the damage is documented and likely to exceed your deductible or could cause leaks. We start with a 17-point inspection and leak detection, then recommend repair, coating/restoration, or replacement. If needed, we provide 24/7 emergency tarp service to limit interior damage. Timely inspection helps support your claim and protect your roof in Gilbert, AZ. - Check for missing/cracked shingles, dented vents, or new leaks. - Book our 17-point inspection for documentation. - Compare our estimate to your deductible; your adjuster will confirm next steps.

Updated: 2025-12-12 00:00:00

Need help in Gilbert, AZ? Call (480) 892-5311 or book online. "During a storm we noticed a leak." — Mike M.

Question 63

What Are the Disadvantages of a Standing Seam Metal Roof?

Accepted Answer

Standing seam metal roofs are not ideal for every building. The trade‑offs depend on roof design, penetrations, and budget. For projects that need the fewest seams and simplified waterproofing, our TPO/PVC/EPDM systems use large sheets with fewer seams and may be a better fit than metal. If you’re restoring an existing roof, liquid‑applied coatings can form a continuous, watertight layer without panel joints. We confirm the best option after an on‑site inspection in Gilbert, Mesa, and greater Phoenix. Quick steps: - Schedule a roof assessment. - Compare standing seam vs TPO/PVC/EPDM vs coatings. - Review maintenance and recoating plan.
Updated: 2026-01-05 00:00:00
Need help in Gilbert, AZ? Call (480) 892-5311 or book online. "Justin from 5 Guys was able to show up and offer me a great solution that did not break the bank." — Bert A.

Question 64

What Does a Roof Damage Inspection Include for Homeowners?

Accepted Answer

A roof damage inspection for homeowners includes a thorough 17-point assessment of your roof’s condition. We check for leaks, damaged or missing shingles or tiles, and issues with flashing and caulking. We perform detailed leak detection and a comprehensive roof surface evaluation to determine if repair, restoration/coating, or replacement is appropriate. If needed, we can provide emergency tarp service 24/7 to protect the home before repairs. Findings guide options like silicone, acrylic, or elastomeric coatings when suitable.
Updated: 2025-11-27 00:00:00
Need help in Apache Junction, AZ? Call (480) 892-5311 or book online.

Five Guys Roofing

Miscellaneous

How does your company engage with the local community?

What awards has your company received?

Service Excellence

Are your technicians licensed and insured?

Can I get an estimated arrival time for my service appointment?

How do you ensure that your technicians adhere to professional standards?

How do you ensure the quality of your work?

How do you handle scheduling and appointments?

How do you manage emergency service requests?

What happens if a technician is running late?

What is your policy on rescheduling or canceling appointments?

What kind of training do your employees receive?

What measures do you take to ensure punctuality?

Metal and Speciality Roofing Systems

How much does a metal roof cost per square foot on average?

How much does copper roof repair typically cost for homeowners?

How much does metal roof installation typically cost for homeowners?

What Are the Disadvantages of a Standing Seam Metal Roof?

What Is The Average Cost To Put A Metal Roof On A House?

Roof Leak Repair

How Do Roofers Check for Leaks During an Inspection?

How much does roof leak repair typically cost for homeowners?

How much does roof leak repair typically cost in 2025?

What Is the Best Way to Repair Roof Leaks Quickly and Effectively?

Roof Inspection and Maintenance

How much does a professional roof inspection service cost?

How much does a roof inspection typically cost for homeowners?

How much does a roof maintenance program typically cost?

How much does annual roof maintenance cost for residential roofs?

How much does roof maintenance typically cost per square foot?

Full Roof Replacement and New Installation

How much does a full roof replacement typically cost?

How much does it cost to hire a roofing contractor for replacement?

How much does it cost to replace a shingle roof per 1000 sq ft?

What Is the Average Cost to Install a Metal Roof on a Home?

What Is the Average Cost to Replace a Roof in the U.S.?

General Business Queries

Are there any additional fees I should be aware of?

Can I change my service appointment after booking?

Can I request a specific technician for my service?

Do you offer any discounts or packages?

Do you offer emergency services?

Do you provide a warranty on the materials you use?

Do you provide a written estimate before starting work?

Do you provide after-hours service?

How can I get in touch with your office?

How can I schedule a service appointment?

How do you ensure the safety and cleanliness of the worksite?

How do you handle customer complaints?

How do you stay up-to-date with industry standards and technology?

How much do your services cost?

What areas do you serve?

What is your policy on subcontractors?

What is your process for handling large or complex projects?

What is your service guarantee?

What licenses and certifications does your company hold?

What payment methods do you accept?

What services do you offer?

Customer Experience

Can I provide feedback or reviews on your services?

How can I contact customer support if I have an issue?

How can I track the progress of my service request or project?

How do you accommodate special service requests?

How do you handle emergency customer service requests?

How quickly do you respond to customer inquiries or complaints?

What accommodations do you provide for seniors or individuals with mobility restrictions during service visits?

What happens if I am not satisfied with the service provided?

What is your process for resolving disputes or service issues?

What steps do you take to ensure customer satisfaction?

Storm Damage Restoration

Will insurance pay for a full new roof replacement?